Shipping policy
How does my order ship?
Based on the delivery schedule you select, your order is shipped within the United States using one of our preferred carriers. Currently, international shipments are shipped via Federal Express, UPS, or USPS.
When will I receive my order?
If your order is placed before 12:00 pm Pacific time, Monday through Friday, then we will do our very best to ship your order that same business day.
Can I ship my order to another address at checkout or must I first update my profile?
Yes. You can create a “Ship To” address other than your Profile address when you get to the checkout page. You do not have to add a “Ship To” address to your profile.
Cake products are only eligible for sale in the following states:
Alabama
Arizona
Florida
Georgia
Illinois
Kentucky
Maine
Michigan
Missouri
Nebraska
New Jersey
North Carolina
Ohio
South Carolina
Tennessee
Texas
Wisconsin
Wyoming
Cake products are only eligible for sale in the following states:
Alabama
Arizona
Florida
Georgia
Illinois
Kentucky
Maine
Michigan
Missouri
Nebraska
New Jersey
North Carolina
Ohio
South Carolina
Tennessee
Texas
Wisconsin
Wyoming
Returns
To coordinate a return, please contact our Customer Service Department at support@cakebrand.com to receive specific instructions on returns and exchanges.
Items purchased through our website may be returned within 30 days for a full refund. Items must be unused and in original packaging.
Items purchased through our website may be returned within 30 days for a full refund. Items must be unused and in original packaging.